Privacy Policy

Effective date: 28 August 2025

We are Learn AI for the Family (UK) (“we”, “us”, “our”), operating at learningaiforthefamily.com. We respect your privacy and are committed to protecting personal data in line with the UK GDPR and the Data Protection Act 2018.

Who we are

Data Controller: Learn AI for the Family (UK)
Email: hello@learningaiforthefamily.com
Address: London, United Kingdom

Personal data we collect

  • Account & contact data: name, email, optional phone.
  • Subscriber data: plan type, billing status, transaction references (via Stripe).
  • Learning activity: course progress, submissions, preferences.
  • Technical data: IP, device/browser info, cookies (see Cookies Policy).
  • Support messages: emails and contact form content.

How we use personal data (lawful bases)

  • Provide services (perform a contract): deliver lessons, manage accounts, process payments.
  • Support & communication (legitimate interests/contract): respond to queries, service emails.
  • Billing & fraud prevention (legal obligation/legitimate interests).
  • Improvements & analytics (legitimate interests): product performance and quality.
  • Marketing (consent/legitimate interests): only with your permission; you can opt out anytime.

Sharing your data

We only share what’s necessary to provide our services:

  • Payments: Stripe, as our payment processor.
  • Hosting & email: our web host and email provider to run the website and send messages.
  • Legal/compliance: if required by law or to protect our rights.

International transfers

Some partners may process data outside the UK. Where this happens, we rely on adequate safeguards (e.g., UK Addendum to SCCs, adequacy regulations).

Data retention

We keep personal data only as long as needed: account and billing records for up to 6 years (legal obligations), support emails up to 24 months, and analytics data in line with our Cookies Policy.

Your rights

Under UK GDPR you have the right to access, correct, delete, restrict or object to processing, and data portability. You may also withdraw consent at any time.

To exercise rights, email hello@learningaiforthefamily.com. You can also complain to the ICO: ico.org.uk.

Children’s privacy

We design content for families. Accounts must be created and managed by a parent or legal guardian. We do not knowingly collect children’s personal data without parental involvement.

Security

We use technical and organisational measures (encryption in transit, access controls, least-privilege) to protect data. No system is 100% secure; we continually improve our safeguards.

Marketing preferences

You can opt out of marketing at any time via email footer links or by contacting us.

Contact

Email hello@learningaiforthefamily.com for privacy requests or questions.

Changes to this policy

We may update this policy from time to time. We will post changes on this page and update the effective date.